When the Barnes & Noble Nook e-book reader was announced last week, I wrote about the company's strategy to beat out Amazon's Kindle
by making B&N e-books available on many different devices, giving
customers more places to buy and read their books. It only took a
couple of days before Amazon followed suit and announced it too was making a Kindle app for PCs. Versions for Mac and BlackBerry are supposedly in the works.
Choice is good. But Marion Maneker over at The Big Money argues
that while the Kindle helps Amazon's business, if the Nook turns out to
be a big hit it could wind up hurting Barnes & Noble. As book
prices fall due to heavy discounting, it is becoming harder for the
bookseller to support its expensive stores and many employees. The Nook
may make the problem worse by robbing sales from the company's physical
bookstores while setting an expectation among its customers for cheaper
books.
Maneker writes:
"Amazon has established the
idea of $9.99 e-books, especially for
best-sellers ... On the most heavily trafficked titles, BN.com will
have to spend money to keep up the $9.99 price point. But Amazon has
mountains of cash from its other businesses to support this; B&N
does not. The physical stores don’t generate enough profit for that.
Meanwhile, those stores are getting beat up by Wal-Mart, Target, and
Amazon, as they establish a $9 price for the biggest best-selling
titles."
It
will be interesting to see how B&N tries to get around this. Does
it shutter many of its physical stores and move more toward becoming an
online and e-book seller? Or does it find a way to use its physical
bookstores to offer customers an "experience" that online stores can't?
There's a lot more in Maneker's piece--well worth reading the whole thing.