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Posted Thursday, November 12, 2009 4:45 PM

Microsoft Vista Still a Thorn in PC Makers' Side

Nick Summers

Has Windows Vista reached out from the grave to foul things up one last time? Judging by lower-than-expected PC sales off the back of the Oct. 22 Windows 7 launch, it would appear so.

Usually, when Microsoft ships a new operating system, a flood of new PC purchases follows. But despite glowing reviews and brisk sales of its own (pre-orders beat Harry Potter's record in the U.K., according to Amazon), Windows 7 boosted PC sales only 49 percent in its first week. That's not shabby for any industry in a recession. But it's well below the 68 percent spike that attended Vista's debut in 2006. PC makers and retailers were counting on a huge bump to kick off the holiday buying season early.

What caused the discrepancy? Windows 7 has gotten great word of mouth, but that word is that it fixes what was wrong with Vista, not that it's a revolutionary product that needs new hardware to work best. Walt Mossberg of The Wall Street Journal gave the simpler, more intuitive OS a rave--and also wrote that nearly any Vista PC would run Windows 7 just fine. Even Microsoft calls Windows 7 "a whole lotta less" in one ad. For recession-conscious consumers, that's a strong incentive to try it out on the machines they already own--the machines they bought for Vista.

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PC makers needn't worry too much, though. A more prosaic explanation for the smaller coattail might be that Vista debuted in January, generally a hotter sales month than October. There's also the idea that before buying a PC, consumers need to see new models built for Windows 7 in person. To that end, Microsoft is launching its own line of retail stores, the first of which opened last month in Scottsdale, Ariz. There, shoppers can see Windows 7 powering sleek PCs with a snappy interface and wireless links to HDTVs and Xbox consoles. "It creates the halo that something cool is happening here," says Stephen Baker, an analyst at the NPD Group. Cool enough to let Vista and its hassles rest in peace.

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Posted By: Kemis (November 12, 2009 at 10:15 PM)

I like to read my own stuff so much that I posted it twice. No, the stupid thing wouldn't go so I did the idiot thing and clicked it again. I'm not very used to using Firefox yet. Your site is practically useless with Explorer. No kidding, it takes at least 3 minutes with Explorer from the time I arrive here to the time I can read your article. Firefox is immediate.


Posted By: Kemis (November 12, 2009 at 10:11 PM)

Mr. Summers,

In all fairness and honesty, consider XP, Vista, or Win7--they all three have a hard time letting go of an EPS file on their desktops. I would like someone to explain why a company such as Microsoft, with usually $20 billion in cash on hand, needs their customers to go out and download a freeware program called "Unlocker" to get these files off their computers. Until these kinds of things can be addressed, I could care less why people aren't running each other over to get their hands a new computer. First things first. Why do I sometimes have to wait a couple of minutes to rename a file or folder because some phantom in my machine is supposedly using it in another program?

Perhaps the answer to your question about the surprisingly slow sales is because computer users think a new computer will be the same old BS dialog boxes scolding them for merely using their computer. Steve Ballmer should come to a newspaper such as mine on a Wednesday--when I build the entire paper using PCs. Seriously. From 8:00 a.m. on Wednesday until 8:00 a.m. - 9:00 a.m. on Thursday he could sit right next to us and see a real test of his gravy train. I'll tell you this: after 24 hours of building a paper, he'd walk away with a different attitude.


Posted By: Kemis (November 12, 2009 at 10:10 PM)

Mr. Summers,

In all fairness and honesty, consider XP, Vista, or Win7--they all three have a hard time letting go of an EPS file on their desktops. I would like someone to explain why a company such as Microsoft, with usually $20 billion in cash on hand, needs their customers to go out and download a freeware program called "Unlocker" to get these files off their computers. Until these kinds of things can be addressed, I could care less why people aren't running each other over to get their hands a new computer. First things first. Why do I sometimes have to wait a couple of minutes to rename a file or folder because some phantom in my machine is supposedly using it in another program?

Perhaps the answer to your question about the surprisingly slow sales is because computer users think a new computer will be the same old BS dialog boxes scolding them for merely using their computer. Steve Ballmer should come to a newspaper such as mine on a Wednesday--when I build the entire paper using PCs. Seriously. From 8:00 a.m. on Wednesday until 8:00 a.m. - 9:00 a.m. on Thursday he could sit right next to us and see a real test of his gravy train. I'll tell you this: after 24 hours of building a paper, he'd walk away with a different attitude.