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Posted Tuesday, September 08, 2009 7:00 PM

Six Ways Obama Can Take Charge on Health Care

Newsweek

By Jeremy Herb

Americans don't get health reform. It's a complex, emotionally charged issue with legislation that's longer than the longest Harry Potter book. A CBS News poll last week found two thirds of Americans think the reform ideas proposed by President Obama are "confusing," and 60 percent say the president has not clearly explained his reform plans. In the past month, coverage of the debate over health-care reform has been dominated by screamers at town-hall meetings and false accusations that reform would create "death panels," leaving little room for discussion of the merits of proposed reforms.

But how much of the confusion has to do with how Obama has handled his reform message? Amid the language of "fixing a broken system," "extending coverage," and "unsustainable costs," the administration seems to have lost the public, especially those who are happy with their insurance. With a major speech to Congress set for Wednesday, Obama has one more chance to convert reform skeptics to reform advocates. Here are six things the president can do to help get public opinion on his side of the debate.

Counteract "death panels" with simple, memorable points. Sarah Palin's erroneous claim that Obama's legislation would lead to "death panels" spread like wildfire. Why? It was memorable and played to people's emotions. On a complex policy issue like health care, where debate can be intricate and dry, people seek "emotional shorthand," not intellectual engagement, says Chris Labash, a communications professor at Carnegie Mellon University. "I don't think anything as emotionally compelling [as death panels] has been surfaced by the administration, and certainly not a message as well crafted and consistently applied." Using memorable keywords and repeating them would build positive associations with health-care reform, Labash says, similar to the way Apple has made the public associate Macs with style and elegance. It's all about branding─something the Obama camp used to excel at.

Explain how reform will help you, the happily insured. Nearly everyone knows that one reason to pursue health-care reform is to help the 47 million uninsured. What's not clear is how the currently insured would benefit. Obama has focused on reforming the system, but the insured public isn't connecting his reforms with improving their care. "People are very interested in ‘What's in it for me and what do I potentially lose?' " says Stuart Altman, a professor of health policy at Brandeis. Obama has said reform won't alter things for those happy with their insurance, but many people don't understand how an overhaul of the system won't end up affecting them. Others aren't inspired to support reforms that won't change their own situation. Mark McClellan of the Brookings Institution suggests that the president should retool his message to explain that "the absence of reform is what's going to take away what we have now." If people believe that reform will keep them from being adversely affected, they're less likely to oppose it.

Make up his mind on the public option. First Obama was for the public option. Then he was sort of against it. Then he wasn't against it, but he wasn't exactly for it either. Whichever way the president wants to go, he needs to pick a side and stick with it. "The public option is still somewhat fuzzy. Every time he leaves something fuzzy, the opposition can get in and exploit it," says Dennis Ryan, chief creative officer of the advertising firm Element 79. Ambiguity about the public option has clouded the debate, overshadowing other aspects of reform important to the president, like the expansion of Medicaid. Through indecisiveness, Obama has allowed the public option to define the debate. If he stands firm on one side or the other, he can make his case more forcefully.

Tell Congress what should be in the bill. Early in the year, Obama laid out broad principles for reform but left Congress to hash out the details. Now there are several proposals circulating on the Hill. When Congress left for recess without a firm plan to support or oppose, members found themselves in the awkward position of not having concrete answers at feisty town-hall meetings. Voters got the impression that their representatives were simply equivocating, and when uncertainty reigns, it's easier for lies and rumors to circulate. With Congress returning from recess after a bruising break, a window is opening for Obama to assert his leadership. "If you come up with your own plan as the Clintons did, everyone says, ‘Oh, we don't like that plan, there's a better way to do it,' " says Robert Reischauer, president of the Urban Institute. "What you had to do was let [Congress] try, and let them realize how difficult it is," and then jump in with your own plan. It looks as if Congress might just be having that moment of realization now.

Bring back the campaign. Obama reached his peak popularity in campaign mode, organizing millions of supporters with text-message and e-mail updates. His campaign utilized all the available tools─social-media sites like Facebook, traditional media, blogs─to get his message out, with extraordinary discipline. On health care, that discipline seems like a thing of the past, with advisers sending out mixed messages and congressional Democrats bickering over almost every aspect of reform. Message discipline across the party could alleviate voter confusion and strengthen Obama's position considerably. He also needs to fire up his boots-on-the-ground operation, demonstrating support for his efforts in communities across the country. Fortunately, the Obama campaign's extensive database of supporters still exists through Organizing for America, which has begun quietly mobilizing, holding rallies and a bus tour. Watch for it to become a louder voice in September.

Inject that race-speech mojo into the health-care speech. Back in the Democratic primaries, Obama supporters feared that clips of the Rev. Jeremiah Wright splattered across televisions would derail his candidacy. Then he gave "the speech." His erudite reflections on race in America framed the debate on Wright, and framing (or reframing) is something Obama desperately needs to do for health care, too. "He needs to walk into the lion's den and charm the lion. There's no other way out," says Eric Hirshberg, president and chief creative officer of the ad agency Deutsch Los Angeles. "This is what he did so brilliantly over and over again during the election." Obama's race speech was effective, Hirshberg says, because it addressed the issue head on, powerfully and eloquently presenting his point of view. Wednesday is perhaps his last chance to re-create that mojo, and win over a public weary and confused about his health reforms.

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Member Comments

Posted By: misterb0071 (September 25, 2009 at 11:19 PM)

Oh God this Obama Bin Laden has got to go. You knew once him and Michelle got in there they would be spreading the wealth of the hard working (mostly white) to the non-working (mostly black) people. Sounds racial, but thats the truth. It is what it is. Every step of the way, blacks are a burden to society. 32% of black males go to Fed'l Pen. while 5.9% of white males do. 17% of Hispanics go to Fed'l Pen. Look at how much it cost on that stat alone to support these animals. You don't think that Michelle's sneer knows this? Money for energy??? It goes to ghetto houses in the city for new windows, insulation and so forth. To the crack houses of the people on WIC, food stamps and all that good stuff they been gittin' fo years. If Obama had 1/2 a brain and was worth anything, he would stand up there and say to his fellow blacks, "We black men need to quit having 7 and 8 kids by 5 and 6 woman, without even paying support for one of these kids!" Yet he supports that little black biggot Professor Gates with that stupid comment and his true colors and his own stupidity come shining thru. He should have a State of the Ghetto Address and say to the single mothers who cripple the economic system with their constant reliance on other people's hard work for their many fatherless kids-hey enough is enough!!! Let's be like China and start forcing the pill on these blacks without jobs. They only have kids to get that extra $600-700/month. Obama needs to quit acting black and act like a human. I don't know a whole lot about politics, but I know enough that his proposed health care agenda will hurt people that work hard and help the losers that don't (illegal immigrants, whores who have kids every 10 months that we have to pay for and drug addicts and dealers on city street corners). You knew he'd do it. You just knew it. That's why all the sorry ACORN people came out of the woodwork to vote and all the black inner city people who never had an interest in politics suddenly were very "political" and into their government. (Though they were very misled by idiots like Pelosi, Biden, Osama and Clinton). Now this community organizer goes and gives in to the mighty Putin, who must be saying what a pushy. This will be by far the biggest blunder in modern day man. Why should our grandkids have to shoulder taxes in 50 years because Osama wants to take care of the blacks now??? His stupid proposals will put everyone's kids and grandkids at such a negative starting point financially, it won;t be funny. But that's ok-spread the wealth. Why should the white hard working people be so far ahead, just because they work. Let these lazy porch dwelling blacks have some of our taxes, unemployment, food stamps, WIC.. It's like the Devil himself came to earth from hell. And I can hear the blacks with their racial BS. Man, have its funny how blacks have that "sneer" on their face, like slavery just stopped 20 minutes ago. They have been payed back thru FREE $ by whites generation after generation so much now it isn't funny. You go to the doctor and see a 23 yr old colored girl with 4 little black kids and one in the cooker=FREE DOCTORS VISIT, FREE MEDICINE, FREE SHOTS-courtesy of the state. You go to the Acme or Shoprite. The same 23 yr old black girl-no father mind you, food stamps-courtesy of the state and federal government. Man, they get away with murder (OJ). Imagine a world without snakes, AIDS, blacks and roaches. Then you have a perfect planet. God Bless All


Posted By: giley1 (September 10, 2009 at 4:02 PM)

Last night's speech by President Obama was the same falshoods that have been spread by him and some of his colleages in the past months. The crescendo of falsehoods resulted in one congressman from South Carolina expressing his frustration, well we know what happened there.

Illegal aliens will be covered because the language to address that exclusion was excluded on purpose by the creators of the bill. Amnesty will play a big part here. The illegals will ge granted amensty thus will be considered eligiable for health care coverage. How stupid does President Obama think the American citizen is? It is obvious what the game plan here is and as long as we have a Constitution and Democracy, the current health care proposal will not fly.


Posted By: greatmidwest (September 10, 2009 at 12:00 AM)

The President gave an exrtaordinary speech tonight, giving the cold hard facts to the American people about why health care reform is a reality our nation can no longer delay, nor ignore.

Our nation has painfully suffered from "lack of reform" in both the mortgage industry and the banking industry.  The last thing our country needs is a major health care crisis due to the increasing numbers of uninsured Americans. No American citizen shoud have to die because he/she could not afford to access basic health care. Even Obama's opponents in Congress cannot deny the fact that status quo no longer works and spending less money to reform the American health care system than has been spent on the Iraq War is putting "America First" for a change!

God Bless America